There is no point in me sending people email any more. They don’t read it anyway. This is my Monday:
Friday at 4 pm
Co-worker 1 – (Urgent voice mail) I need you to size this project before noon on Monday. I was hoping to talk with you today. I’ll be on vacation next week, but I’ll brief Co-worker 2 on what is going on and they will be pulling all the information together.
Monday morning
I find a 3 page pitch that I’m supposed to size, but didn’t include which units I’m suppose to use. I send seven specific questions to Co-worker 2 asking for them to find out if anything has been decided that will let me limit my sizing.
I get a call from Co-worker 2 (CW2):
CW2 – Do you have that sizing done?
Me – No, did you find the answers to any of the questions I sent you?
CW2 – No, I haven’t read any of my email today.
Me – Well, until I get some of those answers, I won’t be able to make an accurate sizing.
CW2 – (reading email) I don’t know who would be able to answer these questions.
Me – Have you looked at the Project’s foils?
CW2 – No, I really don’t know anything about this project and Co-worker 1 didn’t give me anything before he left.
Me – Why don’t you call the project’s Lead person?
CW2 – I don’t know who that is. Can’t you just use an old project?
Me – No, while the hardware for this project is based on an old project, it is for a completely different geography. The change in geography is what makes this need to be sized & why I need the questions I sent answered. Why don’t you ask the project lead for the project foils?
CW2 – Who would have those?
Me – (As I’m biting my tongue.) Let me see if I can find the project lead’s name. (Trying not to bang my head on my desk to induce a black out.) Call Person X, he’s the lead and should be able to get you at least some of the answers I need.
(Time passes & I get some actual work done, my manager calls for a quick chat about the same subject.)
Mgr – I saw the questions you raised, I think we need to assume that the worst case for this sizing. This group has a history of saying they want little things, getting approval and then asking for the moon.
Me – Good, I’d rather size what I expect them to want anyway.
Mgr – Thanks
(Time passes, with me doing nothing, expect working through lunch to get my normal list of things done)
CW2 – I haven’t been able to get the project foils, but Person X says this is a really small project. It is going to be so small and will only be offered in Geography 2.
Me – If you were able to talk to Person X, how are they doing to address any of the questions that I raised?
CW2 – He wasn’t sure, but assured me that it will be small.
Me – If they can’t answer any of my questions, I’m going to have to do a worst case scenario sizing.
CW2 – You don’t want to do that, it’ll look like this is going to make a lot of work.
Me – This is going to make a lot of work and not all of it will be for this team. This is going to cause extra work for just about every project we have.
CW2 – I think you should just size the initial work for this project.
Me – (Blink, blink) I’m not going to do that. It isn’t realistic. This isn’t a one time thing. Even if it doesn’t explode into having to provide world wide geography support, I already know that it is going to create more work than they want to admit and it will spill into other projects.
CW2 – If you won’t use their description of what will be affected, then at least list your assumptions. Then when you give your sizing, they’ll know why.
Me – (Now I’m fighting a new urge, the urge to say “duh”.) Have you contacted Group 2 and Group 3 about their sizing if this goes through?
CW2 – No, they’ll just be business as usual.
Me – No, they have no intention of doing anything with this project, but the project lead already requested they be involved. They told him that they can’t even size it if our group isn’t involved. They need to know what is going on.
CW2 – Can you call them and ask for their sizing?
Me – (Damn it, my glasses got in the way of my pen.) If you’re pulling this together, you should probably talk to them. I’ve forwarded what information I’ve gotten to Group 2 and we’ve discussed things in general.
CW2 – I’ll just note that the other groups will also need additional resources instead of calling.
Me – I think you should at least let them know that you are pulling together a sizing.
(We continue with the discussion of whether or not the other group should know about the current sizing effort that will directly affect their workload. I’m not sure if they followed through on it, but CW2 does eventually agree to call Group 2.)